Mockingbird Mobile Home Park
B&H Mobile Homes Inc,
PO Box 1084
San Marcos, TX
78667
WATER
/ WASTEWATER SUBMETERING ADDENDUM
Water and wastewater submetering:
Resident's space and/or manufactured home is submetered (or water and
wastewater. Water/wastewater bills will be Issued
monthly to resident, based on resident's consumption as recorded on the water
submeter for the space number described below:
Lot No. Date of
Lease:
1716 Hofheinz lot# , San Marcos, Tx,
78666
Resident's monthly bill for water/wastewater
passing through (lie Individual submeter for resident's manufactured home and
space will only cover water/wastewater consumed within resident's home and
surrounding space. The bill (or resident's
submetered water/wastewater will not include any Water/wastewater for common
areas or common facilities. Resident's per-gallon cost will be the same as the
average cost per gallon winch the utility company charges owner. There will be
no extra charge of any kind for Water/wastewater consumption through resident's
submeter. Billing calculations shall be governed by the rules of the Texas
Natural Resource Conservation Commission, 30 T.A.C. Chapter 291, Subchapter H.
Resident's monthly Water/wastewater
bill is payable seven (7) days after date of Issuance by owner. If it is not paid
after seven (7) days, resident is liable for a late payment charge of 5% of the
bill. Payment of Water/wastewater bills shall be to owner's representative at
the same location where rent is paid. A narrative summary of the Texas Natural
Resource Conservation Commission's Water/wastewater submetering rules is set
forth below.
RESIDENT (all residents must sign here) OWNER OR OWNER'S REPRESENTATIVE
____________________________________________________ ____________________________________________________________
SUMMARY OF TEXAS NATURAL RESOURCE CONSERVATION COMMISSION
SUBMETERING RULES FOR WATER AND WASTEWATER
The Texas Natural Resource
Conservation Commission has adopted comprehensive water and wastewater submetering
rules. Either those rules or a summary of those rules (approved by TNRCC) must
be attached to your space and /or manufactured home lease. The most important
provisions of those rules are summarized as follows:
Submeter bills in general. the resident's submeter bill may only cover water/wastewater
consumed within the resident's manufactured home and space and measured by that
unit’s submeter. Water/wastewater consumption for the common areas and common
facilities are the sole responsibility of the rental community owner. Each
month the water submeter bill must be given as a separate bill or as a
separate, distinct line item on a multi-item bill. The bill must state that it is
for submetered water/wastewater.
How your submeter bill is calculated.
The resident's bill must be calculated in the following manner: After the rental
community water/wastewater bill is received from the utility company, the rental
community owner shall divide the net total charges for water/wastewater consumption,
plus applicable tax, regulatory assessments, and surcharges, by the total number
of gallons of water consumption on that bill to obtain an average cost per
gallon. This average per-gallon cost shall then be multiplied by each resident's
per-gallon consumption to obtain the charge to the resident. The computation of
the average cost per gallon shall not include any penalties charged by the utility
to the rental community owner for disconnect, reconnect, late payment or other
similar service charges.
What your submeter bill must show. The resident's bill shall show all of the following information:
the date and reading
of the submeter at the beginning end at the end of the period for which the bill
is rendered;
the number of gallons metered;
the computed rate per gallon;
the total amount due for Water/wastewater used;
a clear and unambiguous
statement that the bill is not from the water/wastewater utility, which shall
be named In the statement;
the name and address of the resident to whom the bill is applicable;
the name of the firm rendering the submetering bill and the
name and title, address and telephone number
of the person or persons to be contacted in case of a billing dispute;
the name, address and telephone number of the party to
whom payment is to be made; and
the due date and the late payment penalty (if a late
penalty has been agreed to in the lease).
Due date. The due date of the resident's submeter bill shall not
be less than seven (7) days after issuance. A payment of a bill for submetered water/wastewater
is delinquent if not received by the party indicated on the bill by the due
date. The postmark date, if any, on the envelope of the bill or on the bill itself
shall constitute proof of the date of issuance. An issuance date on the bill shall
constitute proof of the date of issuance if there is no postmark on the
envelope or bill. If the due date falls on a holiday or weekend, the due date
for payment purposes shall be the next work date after the due date.
(Over)
Late payment
charges. A one time penalty not to
exceed 5% may be imposed for payment of the submetered water/wastewater bill
after the due date (i.e., for late payment). In order for late payment penalties
to be charged, the bill must indicate the amount due if paid by the due date and
the amount due if a late penalty is incurred. No late penalty may be applied
unless agreed to by the resident in a written lease which states the exact
dollar or percentage of the late penalty.
Reconnect fees. A reconnect
fee may be charged if service to the resident is disconnected for nonpayment of
submetered bills in accordance with TNRCC rules for discontinuance of service (summarized
below). The reconnect fee shall be calculated based on the average actual cost
to the rental community owner for the expenses associated with the reconnection,
but under no circumstances shall it exceed $10. No reconnect charge may be
charged unless agreed to by the
resident in a written lease which states the exact dollar amount of such
reconnect charge.
Additional charges on the resident's
bill. The rental community owner may not impose any extra charges on the resident
over and above those charges which are billed by the utility company to the rental
community owner. Such bill may not include
a deposit, late penalty, reconnect charge, or any other charge unless otherwise
provided as set forth above.
Owner's
records. The rental community owner is required to
keep the following records for the current month and the past twelve (12) months:
all water/wastewater utility bills from the utility
company.
all of the residents submeter readings and bills;
the owners calculations on how the average per-gallon was determined
for submeter billing purposes;
separate resident accounts for monthly rent and for submetered
water/wastewater bills; and
any testing results on the submeters if they have been
tested during that time.
The resident may examine the information
during reasonable business hours at the resident manager’s onsite office. If there
is no such onsite office, the resident may examine the records at a mutually
convenient time and place.
Disputes. Any disputes regarding computation of the resident's
submeter bill must be resolved between the rental community owner and the resident.
If a dispute arises and if an investigation is necessary, the rental
community owner is required to promptly investigate and report the results to the
resident within thirty (30) days.
Over billing and under billing.
If submetered billings are found to be in error, the rental community owner must
calculate a billing adjustment. If the resident is due a refund, an adjustment
must be made for the entire period of overcharges. If the current resident was
undercharged, the rental community owner may backbill the resident for the
amount which was underbilled. The backbilling is not to exceed six (6) months. If
the underbilling is $25 or more, the rental community owner must offer to the resident a deferred payment
plan option, for the same length of time as that of the underbilling. However, the
rental community owner may not disconnect service If the
resident falls to pay charges arising from an underbilling more than six (6)
months prior to the date the resident was initially notified of the amount of the
undercharges and the total additional amount due. Furthermore, adjustments for
usage by a previous resident may not be backbilled to the current resident.
Discontinuance
of service. Water/wastewater service
may only be disconnected for nonpayment of utility bills. A resident's water/wastewater
service may be disconnected If a submeter bill has not
been paid within twelve (12) days from the data of issuance and proper notice
has been given. Proper notice consists of a separate mailing or hand delivery
at least five (5) days prior to the stated date of disconnection, with the
words ‘termination notice’ or similar language prominently displayed on the notice. The notice must include
the office or street address where the resident can go during normal working to
make arrangements for payment of the bill and for reconnection of water/wastewater
service. Unless a dangerous condition exists, or unless the resident requests disconnection,
service may not be disconnected on a day, or on a day immediately preceding a
day, when the personnel of the rental community are not available for the
purpose of making collections and reconnecting service.
Submeter tests. The rental community owner is required to
keep records of all submeters with the resident's address and date of last test,
and of any tests of the submetering equipment. Each rental community owner must,
upon the request of a resident, make a test of the accuracy of the residents
submeter. If the resident so desires, the
test must be made in the presence of the resident or his designated
representative. The test shall be made during reasonable business hours at a time
convenient to the resident if the resident desires to observe the test. If the
submeter test indicates that the submeter is within the accuracy standards of
American Water Works Association for water/wastewater meters, a charge of up to
$25 may be charged the resident
for making the test. However, if the submeter has not been tested within a period
of one (I) year, or if the
submeters accuracy is not within the accuracy standards of AWWA, no charge
shall be made to the resident for making the test. Following completion of any
requested test, the rental community owner shall promptly advise the resident
of the results of the test.
Penalties for
noncompliance. For purposes of
enforcement, both the utility companies and the rental community owners are subject
to enforcement pursuant to TNRCC
statutes, which may involve civil penalties of up to $6,000 for each offense
and criminal penalties for willful and knowing violations.
Complete
copy of the rules. A complete copy of the
TNRCC water/wastewater submetering rules is available for you to inspect and/or
copy at the street address of the owner or management company,
stated herein. The rules cover additional subjects such as (a) estimated bills in
case of submeter malfunctions; (b) submeter accuracy requirements; (c) bill adjustments due to submeter malfunctions; (d) bill
adjustments due to conversion from all-bills-paid to submetering; (a) location
of submeters; (I) submeter testing equipment; (II) submeter testing; and (I) uniformity of submeters in the rental
community.
TNRCC
review. This narrative summary was
reviewed by TNRCC staff and found to accurately reflect the commission rules on
water/wastewater submetering in effect as of May 20, 1997. The summary was
approved by the TNRCC on June 1, 1990.